1. Introduction
Maya Tech Solutions (“we,” “us,” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mayatechsolutions.in, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
2. Information We Collect
Personal Information You Provide to Us
We may collect the following personal information that you voluntarily provide to us:
Contact Information: Name, email address, phone number, mailing address
Account Information: Username, password (encrypted)
Payment Information: Credit/debit card details, billing address, transaction history
Communication Data: Messages sent through contact forms, customer service inquiries
Business Information: Company name, job title, business requirements
Information Collected Automatically
When you visit our website, we may automatically collect certain information:
Technical Data: IP address, browser type, operating system, device information
Usage Data: Pages visited, time spent on pages, click-through rates, referring websites
Location Data: General geographic location based on IP address
Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery: To provide, operate, and maintain our technical services
Order Processing: To process transactions and manage customer orders
Communication: To respond to inquiries, provide customer support, and send service updates
Marketing: To send promotional materials, newsletters, and relevant offers (with consent)
Website Improvement: To analyze usage patterns and improve our website functionality
Legal Compliance: To comply with applicable laws and regulations
Security: To protect against fraud, unauthorized access, and other security threats
4. How We Share Your Information
We may share your information in the following circumstances:
Third-Party Service Providers
We may share information with trusted third-party vendors who assist us in:
Payment processing (payment gateways, banks)
Email marketing services
Website hosting and maintenance
Analytics and website optimization
Customer support tools
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Legal Requirements
We may disclose your information when required by law, court order, or government request, or to protect our rights, property, or safety.
Consent
We may share your information with your explicit consent for specific purposes not covered above.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
SSL encryption for data transmission
Secure servers and databases
Regular security audits and updates
Access controls and authentication procedures
Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use:
Essential Cookies: Required for basic website functionality
Analytics Cookies: To understand how visitors use our website
Marketing Cookies: To deliver relevant advertisements and measure campaign effectiveness
Preference Cookies: To remember your settings and preferences
You can control cookie preferences through your browser settings, but disabling certain cookies may affect website functionality.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: Request copies of your personal data
Rectification: Request correction of inaccurate or incomplete data
Erasure: Request deletion of your personal data
Portability: Request transfer of your data to another service
Restriction: Request limitation of data processing
Objection: Object to certain types of data processing
Withdraw Consent: Withdraw previously given consent
To exercise these rights, please contact us using the information provided below.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors determining retention periods include:
Duration of our business relationship
Legal and regulatory requirements
Legitimate business interests
Dispute resolution needs
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during international transfers, including:
Adequate protection mechanisms
Standard contractual clauses
Certification schemes
Binding corporate rules
10. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take immediate steps to delete such information.
11. Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to these external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
12. Updates to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will:
Update the “Last Updated” date
Notify you via email or website notice
Provide a summary of changes when appropriate
Continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Maya Tech Solutions
Email: [email protected]
Phone: +91-9212994123
Address: RZ-2/75, Street No-5, West Sagerpur, New Delhi-110046
Website: mayatechsolutions.in
For data protection inquiries specifically, you may also contact our Data Protection Officer at: [email protected]
14. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.